Terms of Use - Auto Tuning Store

Terms of Use

To offer a safe and secure shopping experience, NorCal Auto Concepts, LLC dba Autotuningstore.com has established these online Policies for any user, viewer, or buyer at Autotuningstore.com

Note: Some items illustrated are illegal on the road, unless specifically stated to be DOT/SAE approved. Those items are only intended for static display vehicles or for off-road racing vehicles. Items are advised to be used only in closed circuit. Public road and Highway uses are strictly prohibited. Please check local laws for applicability. As with any racing activity, there are risks with performance modifications. All installations are at the customers own risk. NorCal Auto Concepts, LLC or Autotuningstore.com holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using aftermarket performance products.

Autotuningstore.com is not responsible for any typographical errors on the description or pricing of products. Due to the large amount of products and frequency of new incoming products, typographical errors can occur. We reserve the right to change price or make corrections without notice.

Conditions of use

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Autotuningstore.com or its suppliers and protected by U.S. and international copyright laws. All trademarks, service marks and trade names are proprietary to Autotuningstore.com. All other trademarks not owned by Autotuningstore.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Autotuningstore.com. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of Autotuningstore.com or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted or republished.

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Autotuningstore.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Autotuningstore.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. Autotuningstore.com may require additional verifications or information before accepting any order. Once you have placed a online, phone order or other type of order with Autotuningstore.com you have entered in a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow 48 hours for your order to ship. If you need priority delivery then please contact us by phone for immediate attention or select one of the priority shipping methods available during the checkout process.

Delivery Method/Timing

At Autotuningstore.com orders placed by 2 p.m. Central Time are usually processed the same day. Many of the products we sell are drop shipped directly from warehouses around the country. We ship the majority of our items via UPS or FedEx, but on some merchandise we do use USPS, and freight carriers depending on the item shipment requirements.

Although certain items are kept in stock, some products are custom made to order and require manufacturing time.

Expected ship dates are our best estimate based on past shipping times and are more than 90% accurate. Should an unexpected delay in shipping occur, we will notify you by telephone and/or e-mail of the new projected shipping date and provide you with an opportunity to keep your order or cancel it for a prompt and complete refund.

In-stock items usually ship in 1-2 business days (weekends and holidays are not considered business days). Some oversize items require freight service (Body Kits, Bumpers, etc…) which might cause a delay in shipment.

Please allow an additional 1 to 5 business days after the shipment date for delivery

All shipments are sent with full insurance coverage. Autotuningstore.com ships all orders in perfect condition and is not responsible for any damage that may occur during shipment. Autotuningstore.com shall not be responsible for any late shipments. All shipping dates are given as approximate. Buyer shall not be entitled to charge-back’s, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery. Please inspect the contents of your order BEFORE signing the delivery receipt. Any damages should be noted by the driver on your copy of the delivery receipt and you must make an insurance claim with the shipping carrier to recover damages/loss of shipments. You agree not to refuse shipments for any reason. Refused shipments will be subject to additional shipping charges before replacement items are sent.

Special Order Items

Some items may be speical order specifically for the customer’s vehicle. These items generally require a deposit or paid in full. Once this deposit amount is notified to the customer and agree to order the special order item, the deposit becomes non-refundable. These special order items cannot be returned or resold. Cancellations are not allowed on special order parts.

Payment Terms

Autotuningstore.com accepts credit cards (Visa, Mastercard, Discover and American Express), PayPal payments, Cashier Checks, Money Orders and Bank Transfers with appropriate billing and shipping addresses to be verified. All orders are to be paid in full at the time of purchase unless we contact you otherwise. Prices and shipping costs are subject to change anytime because of exchange rates, shipping costs, manufacturer price changes, etc. In the event of a change, Autotuningstore.com will notify customer prior to shipping product.


All products come with the warranty that is applied directly by the manufacturer. Autotuningstore.com does not offer any of their own warranties and are not responsible for product failures or failures due to installation. All products are intended for race use only as suggested by the manufacturer and should be installed and set up by professional service centers ONLY. As stated above we are not responsible for shipping cost other then by our own mistake of incorrect shipping. The warranty should be handled by the customer and the manufacturer directly. By law, a dealership is not allowed to void a warranty based upon having aftermarket parts installed on a car. When you add an aftermarket part it will void the warranty of ONLY the stock part it is replacing

Back to top