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Frequently Asked Questions

Below you will find frequently asked questions that we compiled together for you to provide optimal customer service.

 

Website Information


What is the process for signing up?
The only thing to sign up for on our site is to be on our mailing list.  There is no requirement to sign up to make a purchase.  However, our mailing list could be useful since it will be packed with new products and special discount codes only registered users will have access to.
Is the order process secure?
At the present time we are accepting paypal payments, either traditional paypal or your credit card.  You will be taken to the Paypal secure site to complete your order.  In the future we will have access to Payleap merchant account.
Do you Accept Credit Cards?
We do accept Visa, Mastercard and Discover. 
Do I need to pay sales tax?
Only customers that reside in the state of California will be required to pay sales tax.
How much will my shipping charges be?
Products costing over $99.00 will be shipped free of charges.  Only exception to this rule is oversize items that require freight shipping.  I nominal fee on $9.99 will be added at checkout for these types of items and will be highlighted for you before you process the order. 
How can I order if I don't have a Credit Card?
We accept paypal payments as well as Cashier Checks and Money Orders.  Orders processed with Cashier Checks and Money Orders will be delayed until the funds have cleared our bank.

 


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